Da Nang to have first smart airport terminal

Da Nang International Airport is set to become a smart airport terminal under a partnership between the Da Nang International Terminal Investment and Operation JSC (AHT) and FPT Software, an affiliate of tech giant FPT group. Da Nang International Airport (Photo: Internet) The partnership, announced on Monday, aims to promote digital transformation in the short term and comprehensive modernisation in the long term. Specifically, AHT and FPT Software signed documents for implementing the project in the second quarter of 2024 and complete it this October. Accordingly, AI-powered cameras will be installed at aviation procedure handling zones to assess density to help operators quickly detect hot spots and take effective solutions. More mobile apps will be launched to provide smart support solutions such as notifying the departure status and finding current locations on the map. A new website will be built to ensure the best possible convenience for users when searching for multilingual information. Besides, more touch-screen systems will also be placed across the terminal for passengers to search for information and give assessments, helping the terminal make improvements. In 2022 and 2023, the airport was equipped with autogates, automatic boarding gates, and self-check-in kiosks. Particularly, it is the first airport terminal in Viet Nam to have a self-service bag drop system, applied by Starlux Airlines. As a result, all aviation procedures at this terminal are now handled automatically. DA NANG Today TỔNG ĐÀI DỊCH VỤ CÔNG: (0236) 1022 hoặc *1022, miễn phí phục vụ   1. Đường dây nóng tiếp nhận ý kiến phản ánh, góp ý của tổ chức, công dân và chuyển đến cơ quan chức năng xử lý 2. Hướng dẫn, giải đáp quy định, chính sách, thông tin kinh tế – xã hội 3. Hướng dẫn thực hiện thủ tục hành chính, dịch vụ công trực tuyến 4. Cung cấp thông tin phòng chống thiên tai, bão lũ 5. Cung cấp dịch vụ Tổng đài CSKH, nhắn tin CSKH, truyền thông, sự kiện và các dịch vụ tư vấn khác…